Australia Post e-LMS


Welcome to Electronic Lodgement of Mailing Statements

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e-LMS example usernames: "johnsmith", "jane", "companyABC".
Email address usernames are not currently supported for e-LMS.



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Notifications
Ballarat Central Post Office

With effect from Monday 16 February 2026, Ballarat Central Post Office (recently known as Bakery Hill Business Centre) will be renamed as Norwich Plaza Post Office.
Where applicable, please select Norwich Plaza Post Office in your lodgements. For any queries, please call our Customer Contact Centre on 13 76 78.

 

PASSWORD RESETS

Did you know if you have forgotten your eLMS password you can reset it yourself through the web portal?
Simply click the "Forgotten Your Password" link and enter either your eLMS username or email address and follow the steps thereafter.

 

Contact Us

HELP & SUPPORT (Merchant Account Holders Only)

For general enquiries, click here to find help. 

For customer service, please contact Account Services on 13 11 18.  

For technical support, please contact Lodgement Tech Support on 1800 028 361.

 

 






Please note that your use of e-LMS is subject to the terms and conditions set out in your contract with Australia Post (if applicable), the Terms and Conditions on your e-LMS application form, any guides or operating materials issued by Australia Post that apply to your service and our Website Terms and Conditions and Privacy Policy.